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Services

The Grove proudly offers an array of five-star services to ensure every visit is an enjoyable one.
For any assistance, please visit Caruso Concierge or call us at 323.900.8080.

PREMIUM GIFT BOXES

You’ve found the perfect present, now wrap it with love with our premium Gift Boxes, available at Caruso Concierge in two ready-to-gift sizes (medium: $8 and large: $10). Each comes with a card & envelope, tissue paper, and your choice of a red or silver ribbon.

BELLMAN SERVICE, PACKAGE ASSISTANCE AND HANDS-FREE SHOPPING

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

RESTAURANT AND TRAVEL RESERVATIONS

Our Concierge can secure dining reservations for meals at The Grove or elsewhere in the city, as well as arrange transportation and even your next vacation. For arrangements, visit the Caruso Concierge desk or call 323.900.8080.

ASSISTANCE WITH CONCERT AND EVENT TICKETS

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

POSTAGE, MAIL, SHIPPING AND DELIVERY ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

SHOPPING AND REGISTRY ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

STUDIO SERVICES ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

CUSTOMIZED EVENT PLANNING

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

WHEELCHAIR, UMBRELLA AND CELL PHONE CHARGER RENTALS

Caruso Concierge provides complimentary wheelchair, umbrella and cell phone charger rentals. To arrange, please visit the Caruso Concierge desk with a photo ID and a credit card. Guests will not be charged as long as items are returned at the end of their visit.

Union Bank® ATM

The Union Bank® ATM is located near The Grand Lobby, near Caruso Concierge.

Union Bank® offers a full spectrum of financial products and services to consumers, small and large business, public entities and non-profits through a network of over 340 consumer banking branches in California, Oregon, and Washington. Additionally, through The Private Bank, it offers a variety of comprehensive and customizable wealth management services.

SHOE SHINING

Located in The Grand Lobby, our Shoe Shine is open Monday through Friday 10am – 7pm, and Saturday through Sunday 11am – 7pm to shine shoes, boots, heels and other leather goods. Shoe drop-off and pickup is available.​

FOREIGN LANGUAGE AND TOURISM ASSISTANCE

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

NOTARY SERVICES

To ensure the health and safety of our employees and guests, these services are temporarily unavailable. Please check back for updates.

PET POLICY

We are a pet-friendly destination and welcome all of your canine friends.

Gift Cards

Gift cards are available in any amount from $20 to $1,000. They can be purchased at Caruso Concierge in the Grand Lobby.

The Grove AMEX Gift Card

The Grove American Express(R) Gift Card is redeemable nationwide, virtually everywhere American Express(R) Cards are accepted. Our Gift Cards make a perfect gift for corporate incentive programs and special holidays.

Use Gift Card only at U.S. merchants that accept American Express® Cards, except for recurring payment. No ATM use. Funds do not expire. Not redeemable for cash, except where required by law. Additional limitations apply. See Cardholder Agreement for complete details. Gift Card is issued by American Express Prepaid Card Management Corporation (PCMC). PCMC is licensed as a Money Transmitter by the New York State Department of Financial Services. NMLS ID# 913823.

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Valet Parking

Valet parking services are now available.

Circle Valet | 10AM – 9PM, Daily
The Grove Drive, between Beverly Boulevard and West 3rd Street

Central Valet | Thursday – Sunday, 10AM – 9PM
The Farmers Market Place entrance off Fairfax Avenue

Valet Parking Rates
First Hour: $12.00
Each Additional 30 Minutes: $2.00
Daily Maximum (5 hours): $30.00

Car Wash

Get the perfect shine with any one of our luxurious car wash services.

Simply leave your keys, enjoy your shopping experience, and we’ll have it ready for you when you return.

Available daily from 11AM – 7PM.

STANDARD • $25

Sedans & SUVs

WAX • $50

MINI DETAIL • $75

Shampoo (Floor Mats)
Vacuum
Exterior Wax
Dust Wiping (Dashboard & Trim)

FULL DETAIL • $150

Shampoo (Seats & Floor Mats)
Vacuum
Exterior Wax
Armor All Wiping (Dashboard & Trim)

Please note: The Auto Salon does not use air guns, nor does it operate under inclement weather conditions.

Fuel up with Fuelster

Fuelster offers on-site refueling for your vehicle, so you have more time to shop, dine and soak up the sunshine. Learn more here.

Family Amenities

Kids Club

Thursdays, 10AM – 12PM

Get Fired Up for Preparedness this month as Kids Club supports the Los Angeles Fire Department Foundation with fun and educational occasions every Thursday.

Each child who attends will receive a complimentary Fire Safety Activity Pack, featuring a coloring book with Cali the Fire Pup, temporary tattoos, and their very own firefighter hat!

Get involved with a donation to our dedicated firefighters at Caruso.com/SupportLAFD. Plus, be sure to visit Caruso Concierge in The Grand Lobby for exclusive merchandise available for purchase.

RSVP

 

Family Room

We invite parents, caregivers and children to visit The Grove’s Family Room, located in The Grand Lobby, past the shoe shine. There you will find changing stations, nursing rooms, a play area for kids, and more.